Last Updated: [16/10/2025]

Veikals.co.uk is committed to ensuring that our customers are satisfied with their purchases. Please read our Returns Policy carefully.

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1. Notification of Returns

• Customers must inform Veikals.co.uk within 24 hours of receiving the goods if they wish to return an item or report an issue (e.g., damage, defect, or incorrect product).

• Returns notified after this 24-hour period may not be accepted unless required by law.

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2. Condition of Returned Goods

• All items must be returned in their original condition and packaging.

• By signing the delivery documents, the customer acknowledges the right to inspect the goods upon delivery.

• Any items returned damaged due to customer negligence or misuse may not be eligible for a refund.

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3. Refunds

• Approved returns will be processed, and refunds will be issued within 14 days of receiving and inspecting the returned items.

• Refunds will be issued using the same payment method used for the original purchase, unless otherwise agreed.

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4. Contact for Returns

To initiate a return or report an issue with your order, please contact Veikals.co.uk promptly:

• Email: [info@vlkglobal.co.uk]

Our team will guide you through the return process and provide any necessary instructions.

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5. Exceptions

• Veikals.co.uk reserves the right to refuse returns that do not comply with this policy or are beyond the allowed timeframe.

• This policy does not affect your statutory rights under UK consumer law.